1Information we collect
We collect information you provide directly, information generated by your use of the App, and information from your device, in order to power features such as doctor and hospital directories, blood donation matching, advocate listings, emergency contacts, tourism guides, restaurant/hotel discovery, and job circulars.
| Category | Examples | Why we collect it |
|---|---|---|
| Account information | Name, phone number or email, password (hashed), profile photo | Create and secure your account, personalize your profile |
| Blood donation profile (optional) | Blood group, donation history, availability status | Match donors with requests in the Blood Donation module |
| Location data | Approximate or precise device location (with permission) | Show nearby places, hospitals, restaurants, and "Near Me" results |
| User content | Reviews, ratings, saved places, event RSVPs, community posts | Power discovery, community features, and personalization |
| Device & usage data | Device model, OS version, app version, crash logs, in-app actions | Diagnose issues, improve performance and reliability |
| Communications | Support messages, feedback you send us | Respond to requests and improve the App |
We do not knowingly collect sensitive medical records — the Doctors and Hospitals modules provide directory information only, not a patient health record system.
2How we use your information
- Operate core features: doctor/hospital directories, blood donation matching, advocate listings, emergency contacts, places to visit, restaurants and hotels, and job circulars.
- Personalize recommendations (e.g., nearby places, relevant listings) based on your location and activity.
- Maintain account security, prevent fraud, and enforce our Terms of Service.
- Send service-related notifications (e.g., blood request alerts, event reminders) and, with your consent, promotional updates.
- Analyze aggregated, de-identified usage trends to improve the App.
- Comply with legal obligations and respond to lawful requests from authorities.
3Location data
My Bogura uses device location to power "Near Me" results, tourist attraction discovery, and proximity-based hospital/restaurant listings. You can grant "While Using the App," "Precise," or "Approximate" location permission, or deny it entirely — core browsing features remain available without location access, though nearby-results accuracy will be reduced. You can change this anytime in your device Settings → Apps → My Bogura → Permissions.
4Sharing & disclosure
We do not sell your personal information. We may share information in the following limited circumstances:
- With other users, when you choose to: e.g., your blood donation availability is shown to users searching for donors; reviews and public profile details are visible to other users.
- Service providers: cloud hosting, analytics, crash reporting, and push notification providers who process data on our behalf under contractual confidentiality obligations.
- Legal & safety: when required by law, court order, or to protect the rights, safety, or property of My Bogura, our users, or the public.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this policy's protections continuing to apply.
5Security
We use industry-standard measures — encryption in transit (HTTPS/TLS), hashed credentials, and access controls — to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify affected users and relevant authorities as required by applicable law.
6Data retention
We retain your information for as long as your account is active or as needed to provide the App's services. After you delete your account (see Section 8), we delete or anonymize your personal data, except where retention is required to:
- Comply with legal, tax, or regulatory obligations;
- Resolve disputes, enforce our agreements, or prevent fraud/abuse;
- Maintain aggregated, de-identified analytics that no longer identify you.
Such residual data is retained only as long as necessary and is then permanently deleted.
7Your rights & choices
- Access & correction: View and update your profile information directly in the App under Profile → Edit Profile.
- Location & notification permissions: Manage via your device's App Settings at any time.
- Marketing communications: Opt out of promotional notifications from Profile → Settings → Notifications.
- Data export: Request a copy of your data using the contact details in Section 11.
- Account & data deletion: See Section 8 below.
8Account & data deletion
You can permanently delete your My Bogura account and associated personal data at any time, using either method below.
Open the app and go to Profile → Settings → Account → Delete Account. Confirm the request when prompted. Deletion is processed immediately and cannot be undone.
If you no longer have the App installed, submit a deletion request from the web using the phone number and password linked to your account.
What gets deleted
| Data | Outcome on deletion |
|---|---|
| Profile info (name, photo, contact details) | Permanently deleted |
| Saved places, reviews, RSVPs, community posts | Permanently deleted or anonymized |
| Blood donation profile & history | Permanently deleted |
| Authentication credentials | Permanently deleted |
| Records required by law (e.g., fraud/abuse logs, transaction records) | Retained only for the legally required period, then deleted |
| Aggregated, de-identified analytics | Retained (no longer personally identifiable) |
We process deletion requests within 30 days. You will receive a confirmation once your account and associated personal data have been removed.
9Children's privacy
My Bogura is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
10Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Effective" date at the top of this page and, for material changes, provide additional notice within the App.
11Contact us
If you have questions about this Privacy Policy, or wish to exercise any of your rights, contact us: